Even Flow Media (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our services.
1. Information we collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and payment information when you enquire about or purchase our services.
- Usage data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our site.
- Cookies and Tracking Data: Data collected through cookies and similar tracking technologies to improve your browsing experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve your graphic design services
- To respond to your enquiries and communicate with you about your projects
- To process payments and deliver invoices
- To send promotional materials and updates, if you’ve opted in
- To monitor website usage and improve its functionality
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that help us deliver our services, such as payment processors or email marketing platforms
- Legal Obligations: Authorities if required by law to comply with legal processes or protect our rights
4. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of receiving marketing emails by using the “unsubscribe” link in our communications
- Request a copy of the data we hold about you
5. Data Security
We implement appropriate technical and organisational measures to safeguard your personal information. However, no moethod of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
7. Cookies
We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Change to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10 Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Even Flow Media
Elbon Road, Blairgowrie, Johannesburg, 2032
063 652 4922 / 082 416 7488